Sales Policy for Sylvamavel

Effective Date: November 27, 2024

Welcome to Sylvamavel, the premier destination for high-quality, safe, and fun toys for children of all ages! We are committed to offering an exceptional shopping experience, whether you’re purchasing for your own family or as a gift. Our sales policy is designed to ensure you have a clear understanding of the purchasing process, terms, and conditions.

1. Order Process

When placing an order with Sylvamavel, you can browse through our extensive selection of premium toys on our website sylvamavel.com. Once you’ve selected your items, simply proceed to checkout. We will process your order promptly, and you will receive a confirmation email once your purchase is complete.

2. Payment Methods

Sylvamavel accepts a variety of secure payment options, including:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Apple Pay
  • Google Pay

Your payment details are encrypted and processed through a secure gateway, ensuring a safe and seamless transaction.

3. Pricing

The prices displayed on the Sylvamavel website are in USD and include any applicable taxes. Prices are subject to change without prior notice due to sales or special promotions. We ensure our customers receive the best possible value and high-quality products for every purchase.

4. Shipping & Delivery

We offer nationwide shipping and strive to deliver your order as quickly as possible. Shipping charges are calculated at checkout based on the destination and size of the order. Once your order has shipped, you will receive a tracking number to monitor the delivery status. Please allow 5-7 business days for processing and shipping.

For international orders, please contact us at [email protected] to inquire about shipping rates and times.

5. Returns & Exchanges

At Sylvamavel, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, we offer a 30-day return and exchange policy. To initiate a return or exchange, please contact our customer service team at [email protected].

Returned items must be in their original condition, unused, and in the original packaging. We reserve the right to refuse returns or exchanges if the items do not meet these criteria.

6. Customer Support

If you have any questions or concerns, our customer support team is here to help! You can reach us by:

Sales Terms & Conditions for Sylvamavel

By making a purchase on the Sylvamavel website, you agree to our sales policy and terms and conditions. Please read the following terms carefully:

1. Product Availability

While we make every effort to ensure that our products are available, in rare instances, items may be out of stock. If this occurs, you will be notified via email, and your order may be canceled or delayed. We apologize for any inconvenience this may cause.

2. Order Cancellations

Orders can be canceled only before they are processed or shipped. To cancel an order, please contact us immediately at [email protected]. Once your order is shipped, we are unable to cancel it, but you may still return the item under our return policy.

3. Legal Compliance

Sylvamavel complies with all applicable laws and regulations regarding online transactions. All personal and payment information is handled securely, and we ensure the protection of your privacy. For more information, please read our privacy policy on the website.

4. Limitation of Liability

Sylvamavel is not liable for any indirect, incidental, or consequential damages arising from the use of our products. All toy products are intended for children under supervision, and safety instructions must be followed at all times.

5. Changes to the Sales Policy

Sylvamavel reserves the right to update or change this sales policy at any time. All changes will be posted on this page, and the effective date will be updated accordingly.

For more information, please visit our website sylvamavel.com